Privacy Policy
Last Updated: December 2024
Sun Quotes USA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our solar quote service.
Information We Collect
Personal Information
- Name and contact information
- Email address and phone number
- Property address
- Utility provider information
- Energy usage details
Technical Information
- IP address and browser type
- Device information
- Pages visited on our site
- Referring website
- Cookies and tracking data
Property Information
- Roof characteristics
- Solar potential assessment
- Shading analysis
- Energy consumption patterns
- Utility bill information
How We Use Your Information
Primary Purposes:
- Solar Quote Matching: To connect you with solar installers who can provide quotes
- Service Delivery: To facilitate communication between you and solar installers
- Personalization: To provide customized solar information and recommendations
- Customer Support: To respond to your inquiries and provide assistance
- Service Improvement: To enhance our platform and services
Legal Basis for Processing:
- Contract Performance: To provide the solar quoting service you requested
- Legitimate Interests: To improve our services and prevent fraud
- Legal Compliance: To meet regulatory requirements
- Consent: Where required by law, we obtain your consent
Information Sharing
We share your information in these limited circumstances:
With Solar Installers
We share your contact and property information with solar installation companies so they can provide you with quotes. Installers are independent businesses with their own privacy policies.
Service Providers
We may share information with trusted service providers who assist with website hosting, data analysis, customer service, and marketing. These providers are contractually bound to protect your data.
Legal Requirements
We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of Sun Quotes USA or others.
We do NOT sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure servers and firewalls
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data.
Your Rights
Right to Access
Request a copy of your personal data
Right to Correct
Update inaccurate information
Right to Delete
Request deletion of your data
Right to Opt-Out
Opt out of marketing communications
To exercise these rights, please contact us through our website. We will respond within 30 days.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Measure advertising effectiveness
You can control cookies through your browser settings. However, disabling cookies may limit some website functionality.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.
Contact Us: If you have questions about this Privacy Policy, please contact us through our website.